WORK WITH US

We’re looking for a dynamic and hands on Operations Manager to join our team at a busy Snowsports centre in Llandudno.

This is a pivotal leadership role where you’ll be the heartbeat of the centre, responsible for ensuring day to day excellence while helping to shape the future of the site.

If you thrive in a fast paced environment, enjoy leading from the front, and take pride in delivering exceptional guest experiences, this could be the perfect next step.

🛠️What you’ll be doing...

You will be responsible for driving standards, energy, and consistency across all areas of the operation.

-Managing an exciting catering operation, building strong relationships and developing opportunities for events, functions, and celebrations that create lasting guest experiences

-Elevating the experience across the site, from EHO compliance and stock control through to delivering high-quality events and functions

-Leading from the front as daily manager, ensuring a safe, professional, and high-energy environment for both guests and team

-Empowering the team, leading by example across operational standards, compliance, and quality control while mentoring and developing staff

-Taking ownership of day to day operations, ensuring smooth delivery across catering, guest experience, and facilities

✅What we’re looking for...

-Proven experience in hospitality, leisure, or operations management

-A confident, hands on leader who leads from the front in busy environments

-Strong commercial awareness with an understanding of budgets and operational performance

-Excellent organisational and problem solving skills

-A natural relationship builder who enjoys developing teams and guest experiences

-Ambition to grow and take ownership within a developing site

⭐Why join us...

This is a leadership position where you will directly influence the future of the centre.

You’ll be working in a fast moving environment where no two days are the same, from delivering busy events and functions to improving operations and shaping guest experience.

We’re looking for someone who wants to build something, not just manage it.

🎁What you’ll get...

-£35,000 – £38,000 per annum depending on experience

-Full time role (40 hours) including evenings and weekends

-Opportunity to shape a growing and evolving site

-Real autonomy and influence in the role

-Supportive environment with development opportunities

-Free access to Health Assured Employee Assistance Programme

-Perks at Work retail discount programme

-Free meals on duty

-Free on site parking

-28 days holiday

-Company sick pay scheme

-Workplace pension

-Ready to lead the centre forward?

We’d love to hear from you. Apply with your CV and a short covering note telling us why this role is right for you.

Join Our Team as a Duty Manager at Llandudno Snowsports Centre!

Llandudno Snowsports Centre, is seeking a motivated Duty Manager to support our Centre Manager.

Our centre features a dry ski slope for skiing, snowboarding, and sno-tubing, as well as a fully licensed bar and restaurant with function capacity.

We are offering a competitive rate of pay together with...

-Free ski/snowboard instruction

-Discounted activities for family members

-Discounted meals on Duty

-Health Assured - Free membership to our Employee Assistance Programme

-Perks at Work - Free membership for discounts for your online shopping

-Free car parking on site

As a Duty Manager, you will solve problems, make decisions, and lead a small team to maintain a positive and productive work environment. Your responsibilities include overseeing daily operations, managing staff schedules, and ensuring the highest standards of service and safety are consistently met.

We are looking for candidates with supervisory experience in leisure or hospitality, strong communication skills, and a proven ability to motivate and manage a team. Flexibility with working hours is essential.

Prior skiing or snow sports experience is a real advantage and strongly preferred - knowledge of the industry is a definite plus!

This is a casual position, with hours that vary throughout the week - flexibility is key, as you\\\'ll need to be available for weekdays, evenings, and weekends depending on operational needs.

And here is the small print

-28 days of holiday (including bank holidays), pro rata

-Company sick pay scheme

-Workplace pension scheme

If you are a self-starter who thrives under pressure, thinks outside the box, and has a passion for leisure, we want to hear from you!